Privacy Policy
Last updated: [13-3-2024]
This Privacy Policy describes how Ébloui (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit the Site, use our services or make a purchase on ebloui-jewellery.com (the “Site”) or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a visitor to the website, or another individual from whom we have collected information in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Data
To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Data We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you provide directly to us through our Services may include:
- Basic contact information, including your name, address, telephone number, email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information, including your username, password, security questions.
- Store information, including the items you view, add to your cart, or add to your wish list.
- Customer service information, including information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services require you to provide certain information about yourself directly to us. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") for this purpose. Usage Data may include information about how you access and use our Site and your account, including device and browser information, network connection information, your IP address, and other information about your interactions with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank account, credit or debit card details, billing address) to process your payment and provide you with the products or services you have requested, to perform our contract with you.
When you visit our Site, open or click on our emails, or interact with our Services or advertisements, we or third parties we work with may collect certain information automatically using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of any information provided to us by third parties, and are not responsible for the policies or practices of third parties. For more information, see the section below, Third Party Websites and Links .
How We Use Your Personal Data
Providing Products and Services. We use your personal information to provide you with the Services in connection with our contract with you, including to process your payments, fulfill your orders, send you notifications regarding your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites to you.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action against possible fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with Shopify, please see https://www.shopify.com/legal/cookies . We use Cookies to improve our Site and Services (including to remember your actions and preferences), perform analytics, and better understand user behavior. We may also allow third parties and service providers to use Cookies to better tailor our services, products, and advertising to you.
Most browsers automatically accept Cookies, but you can choose to set your browser to remove or block Cookies. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some features or general functionality of the Services not to work properly or to become unavailable.
How We Disclose Personal Information
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes as set out in this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertising.
- When you direct us to disclose certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations, with your consent.
- With our affiliated companies or otherwise within our corporate structure, in our legitimate interests to run a successful business.
- In connection with a corporate transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of use and to protect or defend the Services, our rights and the rights of our users or others.
We have disclosed the following categories of personal information in the past 12 months:
Category | Categories of Recipients |
---|---|
Identifiers such as contact information and certain order and account information | Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers) |
Commercial information such as order information, store information and customer support information | Business and marketing partners |
Internet or other similar network activity, such as Usage Data | Business and marketing partners |
We do not sell sensitive personal data or use it to infer characteristics about you.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us to request that we delete it.
If you have any questions about our privacy policy or the use of your personal data, please contact us at info@ebloui-jewellery.com .